Returns & Exchanges

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Return Policy 

Please contact Customer Service prior to returning items to obtain a return authorization and instructions.

Customers are responsible for return shipping.  Please do not send back returns without prior authorization.  Please be sure to package the merchandise so it will not be damaged in transit. Damaged merchandise will not be accepted for return or exchange.

Returns or exchanges will not be accepted after 30 days from date of purchase.

You can expect your refund/exchange within 1 week of our receipt of your returned package.

Exchanges must be for the same item in a different color.

All returned merchandise must be unused, in resalable condition, and with all All Hung Up Hangers and the original manufacturer tags, labels, seals, packaging, information cards, accessories, etc. intact. Returns that are damaged or used will not be accepted.

Merchandise that is no longer eligible for return or exchange or that is not accepted will be held for thirty days pending customer instructions for return at the customer’s expense. After thirty days they may be donated to a charity without refund or exchange.

Hanger Exchanges

We manufacture our hangers to the highest standards and take pride in making the best hangers for the best clothes.  Please contact customer service within 30 days via email to coordinate return authorization for exchanges. Please do not return items without first contacting customer service.

We do not offer international exchanges.

Damaged Merchandise

We take every precaution to package orders as carefully as possible to minimize the possibility of damage during transit. If for any reason you receive your items damaged, please contact Customer Service within 3 days of receiving damaged merchandise, so we can arrange to replace your items.

Sale Item Return and Exchanges

All sales are final on reduced and promotional priced merchandise. No returns or exchanges will be honored.  Black Friday and Cyber Monday promotional and door buster items are final sale.